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Updated on 09/26/2021

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TRESemme Reviews

5 rated reviews Satisfaction analysis

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2.9K CLAIMED LOSSES

11 TOTAL REVIEWS

1 ISSUE RESOLVED

TRESemme Overview

TRESemme was first mentioned on PissedConsumer on Mar 03, 2018 and since then this brand received 11 reviews.
TRESemme ranks 91 of 666 in Health and Beauty category. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.
Recent recommendations regarding this business are as follows: "Nothing", "Don’t not use it all your hair will fall out Nd continue to break off", "Check all recalls before buying".

View full TRESemme overview

Rating Details

5 rated reviews

Exchange, Refund and Cancellation Policy	3/5
Advertised vs Delivered	3/5
Website	3/5
Diversity of Products or Services	3/5
Price Affordability	2/5

Customer Satisfaction

Contact TRESemme Customer Service

Website:

www.tresemme.com

Mailing Address:

343 W 14th St

New York, New York 10014

United States

Phone:

(888) 497-7054

Contact TRESemme Customer Service

TRESemme FAQs

Natalie Peterson

PissedConsumer Reporter

Where is TRESemme corporate office?

TRESemme is headquartered in 343 W 14th St, New York, New York, 10014, United States.

Is TRESemme a good company?

TRESemme has 10 reviews with an average consumer rating of 2.5 stars. There is 1 customer who was satisfied with TRESemme, others rate the company as bad due to an unsatisfactory experience.

How do I complain about TRESemme?

There are many ways to make a complaint to the company. You should consider the best way to file your complaint before you submit it. Here are the options available to reach the company.
* Phone to complain
* Complain to your company via social media
* Submit your complaint via the review site (eg Pissed Customer)
* Complain via e-mail
* Write a complaint letter

How can I contact TRESemme?

You can contact the customer service of TRESemme by calling at following phone number: (888) 497-7054.

What is a TRESemme website?

www.tresemme.com

TRESemme Reviews

Most helpful review

New Reviewer

Tatyana W Wnu Dec 16, 2020

Resolved: Made my hair fall out

1.0

Update by user Dec 16, 2020

They never did.

Original review posted by user Dec 16, 2020

This shampoo and conditioner made my hair fall out dyed my hair so bad and it broke off and fell out I will never use this proctor again very unset

User's recommendation: Don’t not use it all your hair will fall out Nd continue to break off.

View full review

Resolved

#2339425

Loss

$2500

Preferred solution

Let the company propose a solution

New Reviewer

Azraa H Sep 26, 2021

Problems with Tresemme products

1.0

Hi This is not my first time using TRESemme conditioner, I usually use organics and TRESemme conditioner which works wonders. The conditioner made my hair fall. Branches of my hair just fell which I was rinsing it off. Once my hair dried, it was frizzy and dry. It normally doesn't happen I'm really displeased and frustrated because my hair is gone really thin and I'm not sure what to do because I've spent alot of money on it and I need you to get back to me about this here's a pic of the product it also made my sculp hot

View full review

#2909023

Location

Ethekwini, Kwazulu-Natal

Loss

$80

Preferred solution

Let the company propose a solution

New Reviewer

beverle r Aug 30, 2021

LOSS OF $$$ WHEN TRESEMME CONTAINER FELL AND EMPTIED CONTENTS

I HAD JUST PURCHASED A NEW CONTAINER OF TRESEMME AND PLACED IT ON THE COUNTER BEFORE INSERTING IT INTO THE USUAL COUNTER CONTAINER IN THE BATHROOM.tHEN WHOOPS I BRUSHED PAST THE COUNTER AND THE TRESEMME FELL ONTO THE FLOOR. WITHOUT MY KNOWING. WHEN I RETURNED, SAW IT AND PICKED IT UP MOPTED THE FLOOR WAS WET. ALAS, BY FALKING THE CONTENTS AHD EMPTIED ONTO THE FLOOR LEAVINGITS STICKY CONTENTS . ARE YOU AS SRUPRISED AS I WAS - ITS FULLY EMPTYING BEING CAUSED BY THE FALL? KINDLY ADVISE

View full review

#2824730

Loss

$10

Preferred solution

Deliver product or service ordered

New Reviewer

Evanna Yjj Jul 13, 2021

I received fake tresseme product from flipkart (twice)

I really like to bring to your notice that this big online company like flipkart is selling duplicate products on your name,actually I ordered tresemme H and D shampoo ,I literally received water mixed with shampoo that too in old bottle(twice)I just feel very cheated,I dont know with how many customers they are doing this.i don't want any returns or anything I just want these fraudsters to be punished.

View full review

#2678921

Location

Aurangabad, Maharashtra

New Reviewer

Sonia s Eyg Mar 07, 2021

They have not contacted me so far

Purchased tresme keratin smooth 580ml for Rs. 345 from flipcart they have delivered the fake/ duplicate product . i want to talk to your company before taking the legal action action

User's recommendation: Nothing.

View full review

#2448230

Loss

$345

Preferred solution

Let the company propose a solution

PissedConsumer2337926 of Charlotte, NC Dec 15, 2020

Lawsuit on moisture rich ×7

2.9

Ask questions about the lawsuit and results and was refunded money on products purchased

User's recommendation: Check all recalls before buying.

View full review

#2337926

Location

Charlotte, North Carolina

New Reviewer

Tammi R Ezc Dec 06, 2020

Reaction to shampoo and conditioner

Office closed today so no contact was made.

View full review

#2323791

Location

Boone, North Carolina

PissedConsumer2172654 of Stellenbosch, South Africa Sep 16, 2020

Want to order products

I do not support a company ruled by the EFF

View full review

#2172654

New Reviewer

Shelley B Xcq Sep 14, 2020

Hairspray scent

I have used tres two hairspray for MANY years and I have to say, I've noticed the scent has changed and it smells horrible. Like a cheap perfume. It gives me a headache. I'm changing hairspray brands immediately. This is unfortunate. The subtle scent that was used before should've just been left alone!

View full review

#2168561

Loss

$10

Preferred solution

Let the company propose a solution

Companies Similar to TRESemme

PissedConsumer2100224 of Durban, South Africa Aug 05, 2020

I have purchase a hairdryer from dischem but it is blowing hot air so am not sure why please can some assist. It also give a smell

1.0

I have purchase a hairdryer from dischem but it is blowing hot air so am not sure why please can some assist. It also give a smell. The smell is more like a burnt smell

View full review

#2100224

Location

Durban, Kwazulu-Natal

New Reviewer

Candy Zps Apr 16, 2020

Defective can

4.5

It stopped spraying midway. Rinsed nozzle didnt work

View full review

#1873948

Location

Farmington, Michigan

Brands Related to TRESemme

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It's inappropriate or not family friendly

It's a duplicate by the same member or copied text

It contains commercial or promotional content

It includes private information

Sexual exploitation of children

Sex trafficking / prostitution or advertising of the above

I am affiliated with this business and need to report something about this review or business

I am the author of comment and would like to remove it

I want to report something else

Cancel

TRESemme Reviews

TRESemme Overview

Rating Details

Contact TRESemme Customer Service

TRESemme FAQs

Where is TRESemme corporate office?

Is TRESemme a good company?

How do I complain about TRESemme?

How can I contact TRESemme?

What is a TRESemme website?

TRESemme Reviews

Resolved: Made my hair fall out

Problems with Tresemme products

LOSS OF $$$ WHEN TRESEMME CONTAINER FELL AND EMPTIED CONTENTS

I received fake tresseme product from flipkart (twice)

They have not contacted me so far

Lawsuit on moisture rich ×7

Reaction to shampoo and conditioner

Want to order products

Hairspray scent

Companies Similar to TRESemme

Suave

Redken

Aussie Hair

Carols Daughter

I have purchase a hairdryer from dischem but it is blowing hot air so am not sure why please can some assist. It also give a smell

Defective can

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